If you are on the Free subscription with Mention and you notice that your Mention Feed does not align with the total number of mentions in the account, it is due to the fact that Free subscriptions are only allowed to view mentions from the past 30 days. Mention does not delete data that is older than 30 days; instead, the data is not visible in your account.
Access all your mentions
If you would like to get access to this hidden data, you will need to upgrade your Account to a paid subscription. Once you upgrade, Mention will re-index the data back into your Account so you can view all of your mentions regardless of how old they are.
❗️All paid subscriptions with Mention will allow you to view data that is older than 30 days. We call this unlimited archive in the website.