To avoid clutter in your feed, Mentions offers a filter to organize identical data! The Grouped Mentions filter will combine mentions that share similar text on a web page or social post.
You will notice grouped mentions in your feed when they have the re-share symbol.
If you hover over your mouse over the symbol, Mention will show you the URLs and influence score of the grouped mentions. Clicking on one of the mentions will open them in a new tab for you as well.
There are two definitions to remember about grouped mentions:
Parent mention: the parent mention is the mention that you see in your Feed with the grouped mention symbol. Typically the parent mention is the first mention that was fetched into your Feed.
Children mention: the children mentions are the mentions within the re-share symbol. These are the mentions grouped to your parent mention. These are the mentions that share the same text content as the parent mention.
Turn off Grouped Mentions:
Please note that Grouped Mentions are automatically turned on when you create a new alert! However, you can turn off the filter by heading to your filters tab in the search bar.
In the filters tab, please head over to the Group Mentions section to choose your preferences. You can group or un-group mentions whenever you would like!
Mention Reports - Group Mentions for Reach Graphs
Listening, Comparative, and Custom Reports will have Reach Graphs displayed in your Dashboards. These Reach Graphs are automatically un-grouped; however, you have the option of grouping content to organize the list of mentions in these graphs.
We recommend grouping mentions in the graph if you recognize the same mentions appearing in this list. To Group Mentions, please follow these steps:
Click on Edit Mode for your Report
Find the Reach graph and edit the graph
Scroll to the Group Mentions section and choose the Group Mentions option.
Mention will automatically un-group mentions in the Data Reports.
If you want to export mentions through your feed, please un-group them first.
If you feel that new mentions are missing in your feed, try un-grouping your mentions first before scrolling through your content.