Mention Data Reports will display analytics from your Mention Feed. All of the graphs that you see in these reports are built from the Alerts in your own account.
Within your Mention Account, you will have access to multiple report templates to visualize your data. In this article, you will learn about each template and how to create your own Data Reports. Here are the reports that will be covered:
Listening Report - overview of data from one alert
Alert Comparison Report - overview of data from multiple alerts
Mention List - review your mentions in a list format similar to the Feed
Market Trends Report - discover industry trends for one alert from your Feed
Custom Report - build your own report with the graphs that you want to see
❗The following reports are only available on the Company Plan:
Mention List
Custom Report
Report Creation with QuickChart
Access the Report Creation Page
On your Mention navigation bar, you will need to head over to the Analytics section and choose the Reports option. This will open QuickChart and Reports tab.
From there, please click on the Create a Report button to view the list of reports available on your account:
⚙️ If you hover your cursor over a report, you will see a description of the report template along with a preview of the metrics that you will appear when you create these reports. This preview will give you a clearer idea of what to expect for each report template that is available on your subscription.
💡 Mention Tip - Create a Report from the Feed
You can open the Report Creation page directly from the Feed by hovering over any alert and clicking on the 3 dots next to the name of the alert. From there, you can choose the Create a Report button to open the creation page:
In the next sections, you will learn about the benefits of each report and how to create them:
★ Listening Report
The Listening Report will provide you with a full overview for one alert using comprehensive visuals and metrics. If you are monitoring your brand, a product, or specific topic, you can use this report to view analytic trends over time.
To create this Report, please choose the Listening Report option in your Report list. From there, follow these steps:
Choose 1 alert from the drop-down menu.
You can adjust the time period of your report before it is created. By default, the report will display metrics from the last 30 days. If your alert does not have data from the past 30 days, you will need to wait for data to populate the report.
Write a name for the report.
(Optional) - add a description to your report and adjust any advanced presets.
Create the Report once you are ready!
💡Tip for Pro and ProPlus Users - Advanced Presets
At this time, the Pro and ProPlus plans do not offer the ability to edit reports after they are created. If you would like to modify your report before creating it, please click on the Advanced Preset button at the bottom of your Creation Page:
The Advanced Pre-Set button will allow you to modify filters such as language, sentiment, countries, and more.
Once your Listening Report is created, Mention will display two distinct graph for each metric in your account. These metrics include volume, sources, country location, and more:
★ Alert Comparison Report
The Alert Comparison Report enables you to compare up to 10 alerts. You can use this template to compare the performance of your competitors with your own brand. These dashboards will help you identify the strengths of your brand strategy and areas of improvement.
To create this report, please choose the Alert Comparison option in your report list and follow these steps:
Choose 2 or more alerts from the drop-down menu.
Adjust the time period of your report. By default, it is set to the last 30 days.
Write a name for the report.
(Optional) - add a description to the report and adjust any advanced preset filters.
Create the Report when you are ready.
💡 Tip for Pro and ProPlus Users - Advanced Presets
At this time, the Pro and ProPlus plans do not offer the ability to edit reports after they are created. If you would like to modify your report before creating it, please click on the Advanced Preset button at the bottom of your Creation Page to adjust the filters for your data.
Once your Report is created, Mention will display a combination of individual and comparative graphs throughout the dashboard:
★ Mentions List Report
The Mention List Report will display a list of all of your mentions for one or multiple alerts. The report re-creates the Mention Feed in a dashboard that you can easily share via email, exports, and more. You can utilize this report to build a list of press-hits from campaigns that you are overseeing through Mention.
If you would like to create this report, please choose the Mention List option and follow these steps:
Choose one alert or multiple alerts to review in your list.
Adjust the time period of the report. By default, it will be set to the previous 30 days.
Write a name for your list.
(Optional) - add a description or adjust the advanced preset filters.
Create the list when you are ready.
💡 Tip - Advanced Presets:
You can use the Advanced Presets button to apply filters to your data. These filters will allow you to modify your view on languages, sentiment, sources, and more.
Once your report is created, Mention will display the alerts you chose for the report with a preview of the mentions. If you click on a module, you can view the full list of mentions:
★ Market Trends Report
The Market Trends Report is a dashboard that will provide you with an in-depth analysis of trends for your alerts. With this report, you can view the landscape of trends for the topics you are monitoring.
If you would like to create a Market Trends Report, please click on the Market Trends option in your report list and follow these steps:
Choose one alert to review in your list.
Adjust the time period of the report. By default, it will be set to the previous 30 days.
Write a name for your report.
(Optional) - add a description or adjust the advanced preset filters.
Create the Report when you are ready.
Once your report is created, Mention will display metrics such as volume over time, sentiment, topics, and more! If you click on a module, you can view the full list of mentions:
★ Custom Report
The Custom Report is a blank template that will allow you to view the graphs that you are most interested in. With this report, you can create a dashboard with metrics and visualizations that are most important to your team.
If you would like to create a Custom Report, please click on the Build your own button in the report list and follow these steps:
Write a name for the report.
(Optional) - write a description for the report.
Create the report when you are ready to build your dashboard.
4. Choose one or more Alerts that you want to analyze.
5. Choose the segmentation or the KPI you want to analyze, such as Volume, Source, Language, etc.
6. Choose the display that you want for your data.
💡 Tip - Filters:
You can use the Filters tab on the right-hand side to modify the data you are analyzing. These filters will allow you to modify your view on languages, sentiment, sources, and more:
Once your report is created, you can directly share them to your colleagues, clients, or anyone else!
Create a Report using QuickChart
QuickChart allows you to build quick graphs for the specific metrics that you want to review. When you create a graph that you particularly enjoy, you have the option of creating a new report using the graph as your first module in the dashboard.
To conduct this process, please follow these steps:
Access QuickChart and create a graph
Once your graph is created, go to the right-hand side and click on the Save button.
When the pop-up appears, please write the name of your new graph first.
Next, click on the 'Save to Report' field. You will have two options here:
You can add the graph to an existing report by clicking on an existing report's name from the drop-down menu.
You can type out a name for your new report and it will be created instantly.
You're all set from there! Once your report is created, you can go to the All Reports tab to find it.
💡 Mention Tip: If you choose to add your graph to an existing report, the graph will appear at the bottom of the report. You can move it around at any time in Edit Mode.
📖 If you have never used QuickChart and would like to learn about graph creation, you can check this article out:
📖 If you would like to learn more about your Data Reports, please check out these articles:
Thank you! If you have any questions regarding Data Reports, please contact [email protected] or reach out to your dedicated account manager.