The Insights Center is the place to generate data graphs within Mention. It enables you to create new visualizations while providing you with filters and cross-alert analysis options.
To get the most of the Insights Center, you can follow these steps:
1. Choose your Alert
On the top of the page, you will see a search bar. Once you click on this search bar, you will see a drop-down menu of the alerts you have access to in your account first! You can choose one or multiple alerts to view and compare!
2. Define your KPI & Visualization
Once your alerts are chosen, you can define the KPI and visualization you want to display your data with. Your KPI options include:
Volume: the number of mentions for one or multiple alerts.
Sources: a breakdown of the sources your mentions were fetched from.
Languages: the different languages of your mentions.
Countries: the breakdown of countries that your mentions come from.
Days of Activity: mention volume broken down by specific days.
Sentiment: mentions categorized by sentiment of Positive, Neutral, or Negative.
Reach: the estimated amount of users who potentially saw the mention.
Influence: Mention's scoring system used to identify data with higher importance.
Topics: trend of commonly used keywords found in your mentions for your alert.
Tags: breakdown of the tags created for your alert. This is based on your Tag Settings that you created in your alert.
Time of Activity: mention volume broken down by timeframes of 6 hour increments.
Mentions: view a list of mentions similar to your Mention Feed
3. Select the Time Period
The time period can be customized according to the data available in your Alert. If your alert does not have data for specific time periods in the past, we cannot produce graphs. On the Insights Center, you will find the time period filter below the search bar.
4. Apply your filters
Make sure to use the filters on the right side of your Insights Center to create specific visualizations.
❗The filters will depend on the visualizations you create and the configurations of the alerts you are reviewing.
The line graph below your main visualization corresponds to volume of mentions without the filters you are applying.
5. Download your Graph
You have the possibility to download the graph in PNG, or add it to your Reports! To do so , please go to the top right-hand side of your page and click on the export button for downloads or the Share button to add it to a report.
Please do not hesitate to contact us if you have any questions regarding the Insights Center!