Online reviews are the biggest source of social proof today and an essential part of the decision-making process of customers. Within your alerts, you will be able to monitor a specific product or business from a list of review websites offered by Mention. Through monitored reviews, you will gain a clearer understanding of the online footprint left by your business or your competitors.
Below, we will go over the process for adding and editing a review website to your alert!
Review Websites Available in Mention
Mention has a dedicated list of review websites that you can add to your alert. Below, you will see the full list of available review websites that are currently supported:
List of Review Websites
List of Review Websites
Agoda
Avvo
Expedia - only hotel reviews
Facebook
Google
Google Playstore
Google Shopping
Trip Advisor
Yelp
Zillow
Zomato
Airbnb
AliExpress
AlternativeTo
Amazon - US, UK, DE, ES, IT, CA, IN, JP, AU, FR, and BR marketplaces
Angie's List
Apartmentratings
Apartments.com
Apple Appstore
Baidu
BBB
Bestbuy
Bilbayt
Bol
Booking.com
Capterra
Cargurus
Cars.com
Carvana
Citysearch
Classpass
Consumer Affairs
CreditKarma
CustomerLobby
DealerRater
Deliveroo
Drizly
eBay
Edmunds
Etsy
FindLaw
Flipkart
Foursquare
G2Crowd
Gartner
Glassdoor
Goodreads
Greatschools
Healthgrades
Holidaycheck
HomeAdvisor
HomeAway (now Vrbo)
Homestars
Houzz
Hotels.cm
Indeed
Influenster
Insider Pages
IT Central Station (rebranded as Peerspot)
Kayak.com
Lawyers.com
Lending Tree
Martindale
Makemytrip
Motability
Niche
OpenRice
OpenTable
Orbitz
Priceline
ProductHunt
ProductReview.com.au
Qunar
RateMDs - doctors only
Realself - doctors only
ResellRatings
Reviews.io
Sitejabber
Smythstoys
SoftwareAdvice
Steampowered
Talabat
Target
The Fork
The Knot
Thumbtack
Travelocity
Trip
Trusted Shops
Trust Radius
Vitals
Walmart
WebMD
Wedding Wire
Yell
Yellowpages
Zocdoc
If you have any questions about a specific review website, please contact [email protected]!
Add a Review Site to an Alert
You have the option of adding a monitored review site to your alert during alert creation or in edit mode after your alert is created. Nonetheless, once a review website is added to your alert, mention will fetch all new reviews from the website.
⚙️ Please note that Mention does not fetch historical data for review websites. Adding a review site to an existing alert will not retroactively bring in older reviews.
Please follow the steps below to help you add a review page to your alert:
Find the Monitored Pages tab and click on the Review Websites section.
Click on Add a Review Website
Copy and paste the URL of the review page.
You're all set from there!
Fetching the Correct Review Website URLs
In your Mention alerts, you will need to add the specific review page URL of the website you are attempting to monitor. This will guarantee that Mention fetches the correct content from the different review websites.
With regards to these sites, please follow these steps:
Go to the website and search for the brand, service, or product.
Find the specific profile of what you searched.
From there, copy the URL of the profile and paste it into Mention!
💡Mention Tip: Typically the URL you copy will include lengthy text that follows the domain URL. Example:
⚙️ Troubleshooting Invalid URLs: if you receive an invalid URL error, please review the profile URL you copied into Mention. Some websites will require you to click on an extra tab titled Reviews / Ratings.
Sometimes, the reviews / ratings section will appear by text or other times you may see stars/symbols! Regardless, please try to click on these sections and copy the URL you are given once the reviews appear!
If this does not work please feel free to contact the Mention Support team!
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Google Local Reviews
Search engines like Google are also areas to view reviews especially with regards to local business! If you would like to monitor the reviews from these search engines, you will need to follow a specific process to find the correct URL.
📖 Please refer to this article on monitoring local reviews for more information: Add a Google Local Review to your Alert
Thank you and best of luck with your review monitoring! Please do not hesitate to contact the Mention Support team or your Account Manager for further assistance and questions.