Mention

Learn what an Alert is and how they can benefit your search needs.

Mention Alerts Explained

Learn how to manage your alerts by editing, pausing, renaming, sharing, or deleting them.

Alerts Management Explained

Learn how to create and structure a Basic Alert for social listening

How to Create a Basic Alert

Discover how to get the most of this simplified experience

How to Create a Standard Alert

Customer Support Managers

Learn how to strategically set-up your alerts

Alert Queries

Fetch mentions from our list of over 75+ review websites!

How to Monitor Review Pages

Learn how to monitor specific social media pages or reviews

How to Monitor Specific Social Pages

Discover which languages you can monitor through your Alert

How to Monitor Specific Languages in Alerts

Prevent non-relevant mentions from appearing in your Feed

How to Block URLs From an Alert

Setup Principles

Learn how to create and structure your Advanced Alert

How to Create an Advanced Alert

Overview of each operator that is available in Advanced Alerts

Boolean Operators Explained

Collect up to two years of data from the past that match your query

How to Activate Historical Data in your Alert

Learn how to create your own alert assistant to easily assemble boolean queries.

Build Advanced Alerts with ChatGPT

Advanced Alerts

Find answers and get help from Intercom Support and Community Experts

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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