Yes, we do monitor Facebook! Mention monitors Facebook in two ways that we will go over today:
Facebook Keyword Crawling
Mention can monitor posts from Facebook public business pages. If a post includes text that you are monitoring in your alerts, it can be brought in!
If the Facebook post has comments, Mention will display a preview of the comments as well in the preview:
Facebook Monitored Pages
Within a Mention Alert, you can monitor any public business page from Facebook as a Monitored Page. Monitored Pages allow you to fetch all of the posts and comments from specific Facebook Page URLs.
Within your Alert Editing Page, you will have access to the Monitored Pages and Reviews tab where you can paste the Facebook Page URLs you want to monitor and set up specific monitoring configurations.
For Facebook Monitored Pages, you have the following monitoring options:
You can monitor all of the new posts that the Facebook page publishes
You can monitor all of the comments that are made on posts from the Facebook page
Thank you! If you have any questions, please contact firstname.lastname@example.org.