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FAQ
Which Social Account can I use in Respond?

Which Social Account can I use in Respond?

Types of social accounts supported in the Respond feature
Valentin LAURENT avatar
Written by Valentin LAURENT
Updated over a week ago

In Respond, we support the following social accounts:

  1. Facebook business pages

  2. Twitter accounts and profiles

❗️Respond allows you to connect with Facebook for Direct Messages, Comments on your page, or Posts on your page. If you receive a Facebook Direct Message, you have 24 hours to Respond.

We do not support the following accounts:

  1. Instagram business and personal accounts

  2. Facebook personal accounts

  3. LinkedIn business and personal accounts

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