You can connect the following social media accounts to Mention for Respond:
Facebook Business Pages
Once your social accounts are connected, you can activate Respond and begin receiving direct messages from any profiles that message you on Facebook or Twitter.
❗At this time, Respond does not support the following social accounts:
Instagram Business Accounts or personal profiles
Facebook personal profiles
LinkedIn Pages or personal profiles
⚙️ When you receive a direct message from Facebook, you have 7 days to reply to the message. After 7 days, you won't be able to reply to the message from Respond. You'll need to access Facebook's native platform for any messages that are older than 7 days.
Thank you! If you have any questions, please contact firstname.lastname@example.org.