Mention

Be reactive and ensure your customers' satisfaction

Answer your conversations in Social Media

Follow these steps to set up Respond properly!

Close conversations when you answer them to empty your social inbox

Collaborating with your team in Respond by assigning conversations

What is the purpose of the Social Account activation and how does it work

How to share your account in Respond to start collaborating with your team

Reply to your Social Media comments and private messages

Types of social accounts supported in the Respond feature

Connecting or activating your Social Accounts in Mention

Find answers and get help from Intercom Support and Community Experts