Manage your conversations using Respond

Reply to your Social Media comments and private messages

8 articles in this collection
Written by Rodrigo Araujo, Valentin LAURENT, and Fani Rodriguez Merino

Answer your conversations in Social Media

Be reactive and ensure your customers' satisfaction

Written by Valentin LAURENT
Updated over a week ago

How to get started with Respond

Follow these steps to set up Respond properly!

Written by Rodrigo Araujo
Updated over a week ago

Open and close conversations

Close conversations when you answer them to empty your social inbox

Written by Rodrigo Araujo
Updated over a week ago

Assign a conversation

Collaborating with your team in Respond by assigning conversations

Written by Rodrigo Araujo
Updated over a week ago

Activate and disable a Social Account in Respond

What is the purpose of the Social Account activation and how does it work

Written by Rodrigo Araujo
Updated over a week ago

Share a Social Account in Respond

How to share your account in Respond to start collaborating with your team

Written by Valentin LAURENT
Updated over a week ago

FAQ

Which Social Account can I use in Respond?

Types of social accounts supported in the Respond feature

Written by Valentin LAURENT
Updated over a week ago

What's the difference between connection and activation?

Connecting or activating your Social Accounts in Mention

Written by Fani Rodriguez Merino
Updated over a week ago