Once you purchase your Mention subscription, you will be able to fully access the Subscription tab in your Settings page. In this area, you can conduct the following actions:

In this article, we will go over information about Mention subscriptions and provide you details on the Subscription page in Account Settings

In this section, we will provide an overview of your subscription details and what to expect for your account. If you would like information about modifying or reviewing current billing information for the subscription, please head to the next section of this article!

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Mention offers multiple self-service subscriptions that you can purchase at any time through the pricing website or from your Subscription page.

If you are intending to purchase a new subscription for a new account and email, you will need to use the pricing website. After a new subscription is purchased, Mention will automatically activate your subscription and unlock the new features you purchased:

If you already have an account and seek to modify your plan to a new subscription, you will need to access your Subscription tab and click on Upgrade Your Plan. When you modify your subscription, your new features on the account will be activated and your mentions quota will reset:

You have the option of subscribing to a monthly or yearly plan depending on your preference. You also have the option of modifying your subscription to a different billing cycle when you adjust your plan.

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If you are on the Pro or ProPlus plan, you will only have access to the Subscription & Billing information if you are a Mention Administrator. If you are not an Admin on your account, you will not have access to the Subscription tab in your settings page.

Please contact a team admin to have your role changed if you need access to the subscription details for your account!

If you would like to review your active subscription or modify any aspects of your billing information, you can head over to the Subscription tab in your Settings page.

In the next section of this article, we will the layout of the Subscription tab.

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On your subscription page, you'll find the following details:

If you are on a trial plan, the end date of your trial will be displayed.

If your subscription is pending cancellation, the end date of your current subscription will be shown.

The Subscription section gives you the option to modify your plan if you desire to change subscriptions or cancel your plan.

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In the Subscription Page, the different quota available in your Plan are displayed

You have the possibility to check your Plan details by clicking on the "here" CTA. You will be redirected to the pricing page, where you'll have access to all the key information about your plan and the others.

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When you subscribe to a Mention plan using a credit or debit card, your card details will appear in the Payment Method section. You have the option of adding new credit cards and removing old cards for your subscription in this area of your Subscription page.

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For information about your previous charges, you can access the Invoice History section. This section will list all of the invoices sent to your account from your subscriptions. You have the option of downloading the invoice in PDF format for your own storage.

If you are reviewing an invoice and realize that you need to make modifications on it, please contact [email protected]! Our team can assist with invoice changes such as billing information and VAT adjustments.

We've enhanced our payment update and retry process to make managing billing easier and more transparent. These improvements are available to all Mention users with active accounts on credit card-based plans. Note that these updates don’t apply to users paying via bank transfer.