Mention

An AI generated daily summary of your mentions.

Introducing the Alert Overview Feature

Learn how to create your own alert assistant to easily assemble boolean queries.

Build Advanced Alerts with ChatGPT

Valerie Paris

Camille Kasmi

Comprehensive guides to assist you with your Mention onboarding

Getting started

Key concepts and terminology about alerts, mentions, and your feed

The Mention Glossary

Learn how to set up your account preferences such as contact information & passwords

Access & Manage Account Settings

Learn about your plan consumption and manage the usage of data in your account.

Understand your Quota

Learn about the type of notifications offered in your account

Notifications from Mention

Learn how to access your invoices, modify payment, and adjust billing

Review & Manage your Mention Subscription

Enable multi-factor security measures for your Mention account

Activate Two-Factor Authentication

Learn about the features available in the Pro Plan subscription

Welcome to the Pro Plan

Learn about the features available in the Pro Plus subscription

Welcome to the Pro Plus Plan

Set-Up Account Configurations

Learn what an Alert is and how they can benefit your search needs!

Introduction to Mention Alerts

Learn how to access the editing page to modify your alerts using your Feed

Edit, Pause, or Delete Mention Alerts from the Feed

Review the operators that will help you build search queries

Advanced Alert Principles: Introduction to Boolean Language

Connect your Mention Alerts with other tools!

Alert Integrations

Learn about why Mention might not fetch certain content from the web

Missed Mentions

Mention Alerts

Discover the sources that Mention can monitor with your keyword searches in mind.

Sources that Mention Keyword Crawls

Learn how to navigate and engage with your Feed of mentions and alerts

Understand the Mention Feed

Monitoring & Feed

The first step to be active and relevant in Social Media

How to Connect a Social Account to Mention

Once connected , you can engage with your social platforms right on your account!

Benefits of Connecting Social Accounts to Mention

Learn how to manage your social media presence with Mention Publish.

Publish & Oversee Campaigns from Social Media

Be reactive and ensure your customers' satisfaction

Answer your Conversations in Social Media

Social Media Management

Learn how Mention Analytics can benefit you and your team.

Explore Analytics Features in Mention

Learn about the types of Reports that Mention offers

Type of Reports in Mention

Analytics

Review the access and permissions of team members in a Workspace

Roles in your Workspaces

Team Management

Track your earned and owned conversations, evaluate your results and compare yourself against your competitors

How to track your online conversations with Mention?

Learn about the features that will support your use-case

Brand Management with Mention

Use Cases

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Link, Press control-option-right-arrow to exit

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.