Mention

An AI generated daily summary of your mentions.

Introducing the Alert Overview Feature

Valerie Paris

Rodrigo Araujo

Camille Kasmi

Comprehensive guides to assist you with your Mention onboarding

Getting started

Key concepts and terminology about alerts, mentions, and your feed

The Mention Glossary

Learn how to set up your account preferences such as contact information & passwords

Access & Manage Account Settings

Learn about your plan consumption and manage the usage of data in your account.

Understand your Quota

Learn about the type of notifications offered in your account

Notifications from Mention

Learn how to access your invoices, modify payment, and adjust billing

Review & Manage your Mention Subscription

Enable multi-factor security measures for your Mention account

Activate Two-Factor Authentication

Learn about the features available in the Pro Plan subscription

Welcome to the Pro Plan

Learn about the features available in the Pro Plus subscription

Welcome to the Pro Plus Plan

Set-Up Account Configurations

Learn what an Alert is and how they can benefit your search needs!

Introduction to Mention Alerts

Learn how to access the editing page to modify your alerts using your Feed

Edit, Pause, or Delete Mention Alerts from the Feed

Review the operators that will help you build search queries

Advanced Alert Principles: Introduction to Boolean Language

Connect your Mention Alerts with other tools!

Alert Integrations

Learn about why Mention might not fetch certain content from the web

Missed Mentions

Mention Alerts

Discover the sources that Mention can monitor with your keyword searches in mind.

Sources that Mention Keyword Crawls

Learn how to navigate and engage with your Feed of mentions and alerts

Understand the Mention Feed

Monitoring & Feed

The first step to be active and relevant in Social Media

How to Connect a Social Account to Mention

Once connected , you can engage with your social platforms right on your account!

Benefits of Connecting Social Accounts to Mention

Learn how to manage your social media presence with Mention Publish.

Publish & Oversee Campaigns from Social Media

Be reactive and ensure your customers' satisfaction

Answer your Conversations in Social Media

Social Media Management

Learn how Mention Analytics can benefit you and your team.

Explore Analytics Features in Mention

Learn about the types of Reports that Mention offers

Type of Reports in Mention

Analytics

Review the access and permissions each role has within your account

Roles in your Team Subscription

Review the access and permissions of team members in a Workspace

Roles in your Workspaces

Team Management

Track your earned and owned conversations, evaluate your results and compare yourself against your competitors

How to track your online conversations with Mention?

Learn about the features that will support your use-case

Brand Management with Mention

Use Cases

Find answers and get help from Intercom Support and Community Experts

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