Alerts are the foundation of your media monitoring within the Mention platform. You need to have an alert created on your account in order to fetch mentions and data. Once an alert is created and fetching data, you will be able to access the Mention Feed and Analytics such as Reports and the Dashboard.

In this article, we will go over each Alert that is available within Mention and explain their benefits. Here are the topics we will cover today:

Mention Alerts monitor the web in two ways :

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Mention primarily monitors the web and social media using text keywords. When you create a Mention Alert, you will be required to add at least one keyword to your search. However, we recommend adding multiple keywords to ensure that you are monitoring the exact topics you need.

Let's take a look at a quick example:

As you can see, Mention understands your keywords in a very literal manner! For Mention Alerts, your keywords will follow this structure:

It is very important that you understand the topics you want to monitor before creating your alert to ensure that you begin monitoring content correctly right from the beginning. Once your alert is created, Mention will begin fetching new content from the web and social media that appears online.

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On top of keyword monitoring, Mention offers the ability to monitor specific URLs for social media and review websites. For this type of monitoring, you can add the URL of the account or page and Mention will fetch all of the posts that are published on these URLs.

Monitored Pages & Reviews are available for the following websites:

In the next few sections, we will go over each type of Alert in Mention. Once you understand the function of each alert, you can begin creating your own!

The Basic Alert allows you to monitor the web and social media with an easy-to-use interface that utilizes simple monitoring rules and limitations for your search needs.

We recommend using the alert if:

For the Basic Alert, your keyword monitoring is divided into 3 search boxes:

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The Standard Alert is your introduction to boolean operators and complex search queries. This alert will provide you with a list of search operators that will help you create very specific searches on the web.

We recommend using this alert if:

The Standard Alert offers these 4 unique search operators to build your query:

The Advanced Alert is your fully optimized monitoring tool that will provide you with everything you need to monitor the web and social media. The Advanced Alert offers over 20+ search operators that will allow you to build robust search queries.

We recommend using this alert if:

The Advanced Alert is designed to be a blank template where you will create your entire search query using boolean operators. These operators will allow you to manipulate the text and data that Mention will search for on the web.

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Configuration of the Advanced Alert:

Now that you understand how each alert functions, you can begin creating your first Mention Alert! If you would like to create a new alert, you can head over to your Mention Feed and click on the Create Alert button:

Once you have clicked on this button, a new page will open with the available alerts that you can create on your account. Please choose the alert you would like to create and begin and configuring the keywords you would like to monitor:

You can now begin creating your Mention Alerts!

If you have any questions, please do not hesitate to contact [email protected]!