Standard Alerts allow you to monitor precise topics using a custom query building approach with a simplified experience. You will have more monitoring capacities than with the Basic Alerts:

  • More keywords: up to 10 per query block, and up to 4 query block (40 keywords total)
  • Freedom to combine your keywords with logic operators that you choose
  • Results preview at any time with quota estimations

If you want to create a Standard Alert, please follow these steps:

1. Add a new Alert

To get started, you will need to select in the left column at the bottom the option Add a new Alert. You can also create the first Alert directly when you access the platform for the first time.


2. Select the Standard Alert option

You will find the below screen, where you will need to select the bar Standard Alert. The other options would otherwise bring you to the Basic Alert or the Advanced Alert.

๐Ÿ‘‰ Learn the differences between Alert options.


3. Discover the Standard Alert building interface

On the left side you will find the possibility to build your query: enter keywords, combine them with operators, create new blocks, etc. You have two other tabs for Monitored Pages and Blocked Websites.

On the right side of the page, you can edit your Alertโ€™s name, choose the Source types you want to monitor, and preview the results of your Alert.


4. Name your Alert

Give your alert a name. It can be the brand you want to monitor, a campaign, a product, anything! This name will be shown when you create Reports!


5. Enter your keywords

In the first query block, add the keywords you want to monitor. To combine keywords, you need to link them with logic operators.

These are the operators you can use with your keywords:

OR : this operator will monitor your search terms separately. The search terms linked with OR do not have to both appear in the online posting for Mention to fetch it.

AND : this operator will monitor your search terms together. The search terms linked with AND must both appear in an online posting for Mention to fetch it.

AND NOT : this operator will exclude search terms. If you want to block certain words or phrases, you can use this operator.

NEAR/# : this operator is a proximity operator. Search terms that are linked with the NEAR operator must appear within a certain number of words of each other. For the Standard Alert, you have the option of using numbers 1 - 6 for the operator.

You are allowed to 10 keywords per query block.

Combine with other query blocks:

If you want to add more keywords with other monitoring rules in order to get more accurate results, you can combine query blocks using logic operators as well. Simply click on the โ€œ+โ€ button below your first query block, select the logic operator, and repeat.

You are allowed to add up to 4 query blocks.

๐Ÿ‘‰ Don't miss out our best practices to create your Alert!


7. Choose the pages you want to monitor

The Monitored Pages tab serves to pick up posts and comments from Social Media profiles or reviews from a number of review websites that we can search.

You can add up to 10 Monitored Pages.

โ—๏ธIt is important to keep in mind that the Monitored Pages on the second tab are not related to your keyword search on the first tab.


8. List your Blocked Websites

On the Blocked Website tab you can list any url that you would not like to see mentions from even if they include your keywords. For example you can list any job posting websites there if you don't wish to see results from them.

You can block up to 10 pages.


9. Select the Sources you want to monitor

You can select among the Sources from the drop-down which ones you want to monitor.

๐Ÿ‘‰ Know more about the Sources that you can monitor here.


10. Select the Languages

The next step will be selecting the Languages that you want to monitor.

๐Ÿ‘‰ Know more about the available Languages here.


11. Select the Countries

You can also select the Countries that you want to monitor!

๐Ÿ‘‰ Find out what are the Countries that you can monitor here.


12. At any moment, preview your results

The preview option next to the save button can be used before saving an Alert to have an estimation on how many mentions your Alert would have collected in the previous 30 days based on current search terms. It can be used to avoid exceeding your monthly quota before saving the query.

โ—๏ธThe Twitter mentions preview is not available in queries using the NEAR operator. If you want to get a more accurate preview for the rest of the Sources while using the NEAR operator, you need to disable the Twitter source first.


13. Create your Alert

After all of that, you can create your new Alert!

โ—๏ธOnce you have created your Alert, you will see some historical mentions within the results. We are providing mentions from the 5 days before the Alert creation, but these mentions are not deducted from your Quota.

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