Standard Alerts allow you to monitor precise topics using a custom query building approach with a simplified experience. You will have more monitoring capacities than with the Basic Alerts:

  • More keywords: up to 10 per query block, and up to 4 query block (40 keywords total)

  • Freedom to combine your keywords with logic operators that you choose

  • Results preview at any time with quota estimations

If you want to create a Standard Alert, please follow these steps:

1. Add a new Alert

To get started, you will need to select in the left column at the bottom the option Add a new Alert. You can also create the first Alert directly when you access the platform for the first time.


2. Select the Standard Alert option

You will find the below screen, where you will need to select the bar Standard Alert. The other options would otherwise bring you to the Basic Alert or the Advanced Alert.

πŸ‘‰ Learn the differences between Alert options.


3. Discover the Standard Alert building interface

Once you chose the Standard Alert option, you will be brought to a new interface to create your desired search. This Standard Alert creation page is broken into different tabs and sections with filters that will help refine your needs.

The main section of your page will be the Alert Creation tab and the Monitored Review pages tab:

  • Alert Creation: enter your search keywords, utilize operators for specific query building, or create multiple search blocks.

  • Monitored Review Pages: add the URLs from specific review pages or social media platforms. Mention will fetch all content from these URLs,

On the right side of the page, you have a few fields as well:

  • Alert Name: name your alert and change it at any time

  • Monitored Sources: here, you can choose what sources you would like to monitor for your alert search

  • Monitored Countries / Monitored Languages: you can choose the countries you would like to monitor or specific languages to monitor! If you do not choose specific countries or languages, Mention will simply monitor the entire web.

  • Blocked Websites: if there are websites that you do not want to monitor, you can add the URL in this field and Mention will avoid crawling those specific websites

Extra Resources:

  • On the top side of the page, you will have the links to the Standard Alert video introduction and the Mention Help Center.

  • At the bottom of the page, you will have the Mention Preview. The Mention Preview will show you the potential number of mentions you may receive with the search query in your creation page. It is a great way to check if your query is precise for you or too broad.

Now that you understand the layout of the Standard Alert, you can begin creating it! Please follow the next steps to create your search query.


4. Name your Alert

Give your alert a name. It can be the brand you want to monitor, a campaign, a product, anything! This name will be shown when you create Reports or utilize the Insights Center.

You can change the name of your alert at any time by editing your Standard Alert!


5. Enter your keywords

In the first query block, add the keywords you want to monitor. To combine keywords, you need to link them with logic operators.

These are the operators you can use with your keywords:

NEAR/# : this operator is a proximity operator. Search terms that are linked with the NEAR operator must appear within a certain number of words of each other. For the Standard Alert, you have the option of using numbers 1 - 6 for the operator.

AND : this operator will monitor your search terms together. The search terms linked with AND must both appear in an online posting for Mention to fetch it.

OR : this operator will monitor your search terms separately. The search terms linked with OR do not have to both appear in the online posting for Mention to fetch it.

AND NOT : this operator will exclude search terms. If you want to block certain words or phrases, you can use this operator.

You are allowed to 10 keywords per query block.

Utilize Multiple Query Blocks:

The Standard Alert allows you to create up to 4 query blocks for your search. To utilize multiple query blocks, simply click on the + symbol at the bottom of your first query section.

Within query blocks you can:

  • Combine query blocks to create more accurate results

  • Block more keywords

  • Create multiple searches

You have the option of using OR, AND, AND NOT operators between query blocks. The one you choose will determine how your query blocks will engage with each other!

In the example below, our query blocks are separated by OR meaning we will have two searches going on for this alert.

πŸ‘‰ Don't miss out our best practices to create your Alert!


7. Choose the pages you want to monitor

The Monitored Pages tab serves to pick up posts and comments from Social Media profiles or reviews from a number of review websites that we can search.

To utilize the Monitored Pages tab, simply paste the URL's to the appropriate fields:

  • For social media pages, you can add the URL and choose to monitor the page's own posts

  • For the review pages tab, please add the exact URL and Mention will fetch everything posted on that page!

You can add up to 10 Monitored Pages.

❗️It is important to keep in mind that the Monitored Pages on the second tab are not related to your keyword search on the first tab. Monitored Pages will not take your keywords search into account.


8. List your Blocked Websites

On the Blocked Website section you can list any URLs that you do not want Mention to crawl. Please be aware that adding a URL here will completely block all content from the site regardless if your keywords appear!

To utilize the blocked website section, please add the exact URL of the website. If you do not add the full URL, your alert will display an error!

Examples:


9. Select the Sources you want to monitor

In the Monitored Sources field, you can select which sources to monitor for your search. Mention will not monitor content from sources that you toggle off.

You can edit this at any time after alert creation as well!

πŸ‘‰ Know more about the Sources that you can monitor here.


10. Select the Languages

The next step will be selecting the Languages that you want to monitor. If you do not select a language to monitor, Mention will simply fetch content from everywhere.

πŸ‘‰ Know more about the available Languages here.


11. Select the Countries

You can also select the Countries that you want to monitor! If you do not select a country to monitor, Mention will simply fetch content from everywhere.

πŸ‘‰ Find out what are the Countries that you can monitor here.


12. At any moment, preview your results

The preview button can be used at any time to predict how many mentions your alert might collect. The preview is an estimation that is based on data from the last 30 days. Due to this, the preview may be affected by external factors such as a brand crisis so please keep that in mind!

The preview is a great way to view potential quota consumption! It can be used to avoid exceeding your monthly quota before saving the query. You can also use it when editing your query as well!

❗️The Twitter mentions preview is not available in queries using the NEAR operator. If you want to get a more accurate preview for the rest of the Sources while using the NEAR operator, you need to disable the Twitter source first.


13. Create your Alert

After all of that, you can create your new Alert! Mention will begin fetching new content that appears on the web after your alert is created.

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