Mention

Learn how to edit your Basic, Standard or Advanced Alerts

Modify your Alert Settings

All that you need to know before creating your Alert

Alerts Creation: Best Practices

Here are the steps to pause your monitoring within your account!

Pause Your Mention Alerts

Prevent non-relevant mentions from appearing in your Feed

Block URLs from Alerts

Rodrigo Araujo

Patricia Wroblewski ✪

Estefania Sarti Canals

Learn how to setup and manage your alerts

Alerts Management

[Video] Learn how to create and set up a Basic Alert

Create your first Basic Alert

Understand how to write your keywords in Basic Alerts

How to configure your Mention keywords

Learn how to correctly structure your Alerts to get relevant results

Set up your Basic Alert successfully

Basic Alerts

Discover how to get the most of this simplified experience

Set up your Standard Alert successfully

Standard Alerts

Learn about the search operators available in your Advanced Alerts

Boolean Operators list

Follow these steps to be accurate while monitoring

Set your Advanced Alerts successfully

Be even more efficient with Boolean Queries

Boolean Shortcuts

Country Codes for Advanced Alerts

Collect data from the past that match your query

Go Back in Time with Historical Data

Advanced Alerts

Learn about correct keyword configurations with accents, spacing, and captializations

What are the Mention Keyword Search Rules?

How to rename an Alert?

How to share an Alert?

How to delete an Alert?

Can I collect mentions from the past?

Can I have more than 5 excluded keywords with a Basic Alert?

Find answers and get help from Intercom Support and Community Experts