Mention

Learn how to edit your Basic, Standard or Advanced Alerts

Modify your Alert Configurations

All that you need to know before creating your Alert

Alerts Creation: Best Practices

Here are the steps to pause your monitoring within your account!

Pause Your Mention Alerts

Prevent non-relevant mentions from appearing in your Feed

Block URLs from Alerts

Have a glimpse of your expected quota consumption before activating a new alert

Preview Mentions During Alert Creation

Rodrigo Araujo

Patricia Wroblewski ✪

Estefania Sarti Canals

Learn how to setup and manage your alerts

Alerts Management

Learn how to properly structure your alerts to get the best results

Basic Alert Principles : Keyword Monitoring

Learn how to create and structure a Basic Alert in your account

Create a Basic Alert

Use the Alert Assistant to view keyword suggestions from trending topics online

Optimize your Search with the Alert Creation Assistant

Basic Alerts

Discover how to get the most of this simplified experience

Set up your Standard Alert successfully

Standard Alerts

Overview of each operator that is available in Advanced Alerts

List of Boolean Operators

Follow these steps to be accurate while monitoring

Set your Advanced Alerts successfully

Be even more efficient with Boolean Queries

Boolean Shortcuts

Country Codes for Advanced Alerts

Collect up to two years of data from the past that match your query

Activate Historical Data in your Alert

Advanced Alerts

Learn about correct keyword configurations with accents, spacing, and captializations

What are the Mention Keyword Search Rules?

How to rename an Alert?

How to share an Alert?

How to delete an Alert?

Can I collect mentions from the past?

Can I have more than 5 excluded keywords with a Basic Alert?

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company

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Basic Alerts

Standard Alerts

Advanced Alerts

FAQ