The Advanced Alert is Mention's strongest online monitoring tool that is available in your your account. The alert's robust features will grant you the flexibility to monitor key topics in the manner that suits your preferences.
In this article, we will teach you how to create an Advanced Alert and provide you with some tips and resources to help you structure your alerts.
The Advanced Alert is a great tool to use when you are ready to monitor topics at the highest level possible using boolean language operators that are programmed into your search.
With that being said, here are the topics that will be covered in this article:
Configuration of the Advanced Alert
Before you begin creating an Advanced Alert, it is important to understand how your alert will monitor data online and what sources you can fetch. Here is a breakdown of the features available within the Advanced Alert:
Keyword Monitoring with Boolean Operators:
Keyword Monitoring with Boolean Operators:
In an Advanced Alert, you will have access to keyword monitoring which is your primary method of monitoring data from the web and social media. When you add keywords or phrases to an alert, Mention will attempt to find the text in online publications and social media posts.
On top of this, Mention utilizes boolean operators to create complex search queries with your keywords in mind. In total, you have access to 20+ operators that will manipulate the text and data that you are interested in.
Altogether, your Advanced Alert is comprised of these features:
The Advanced Alert offers the following sources that you can monitor:
Radio & TV*
The Advanced Alert offers the ability to fetch data from up to 2 years in the past for the content you are interested in monitoring. During alert creation, you will have access to the Historical Data button which will allow you to choose the time period of your data fetching.
This feature is available for the following sources:
Radio & TV
Monitored Pages act as a separate form of monitoring in your alert. This feature allows you to fetch all new posts directly from specific social media pages or review websites:
Facebook Business Page URLs
Instagram Business Account URLs
Twitter Account URLs
LinkedIn Business Page Urls (Only available on Company Plans)
Mention has a dedicated list of 50+ accepted URLs available in your Alert.
Boolean Language Basics
In order to create an Advanced Alert, you will need to use boolean operators and have a basic understanding of how to structure queries using boolean language. In this section, we will provide you with some information regarding the AND, OR, and AND NOT operator which will be your foundational operators in Mention:
Overview of Alert Creation - Guide & Best Practices
Now that you have a basic understanding of the advanced alert's configuration, we can begin going over the steps to create your first alert. In this section, we'll go over the alert creation process and provide you with additional resources:
1. Open the Alert Creation page
To get started with the Advanced Alert, please head over to the top of your Feed and click on the Add a New Alert button. From the list of alerts, click on the Advanced Alert option to open the creation page:
2. Name your Alert
In the first tab, you can give your alert a title. The title of your alert will help you distinguish it in the Feed and in your Analytic dashboards:
3. Create your Search Query
In the following section, you will see the Search Query tab. Within this tab, you will find the composer that will allow you to create your boolean query search:
The composer will be the main area where you can create your keyword searches using boolean operators. You have the option of creating broad or specific alert searches depending on how you structure your query.
4. Alert Assistant
On the right-hand side, Mention will provide you with the list of boolean operators that are offered along with an example of how to use them. We recommend reviewing this list to see how you can enhance your alert:
5. Mentions Preview
Next to the Alert Assistant, you will find the Mentions Preview which display an estimated number of mentions that your alert might fetch over the course of 30 days.
To activate the Preview, please click on the preview button that appears at the top of your alert composer:
You can use the preview an an indicator of potential quota consumption for your alert. As you modify your alert, please re-click on the preview button to review the new number of potential mentions.
Along with the preview number, Mention will provide you with a list of potential articles that your alert will fetch. If you hover over these articles, you will see a preview of the content.
6. Activate Historical Data
If you account has access to the Historical Data feature, you can activate it by clicking on the Activate toggle switch that appears at the top of your composer.
By default, Historical Data will be set to 30 days in the past and Mention will display the amount of mentions that will be deduced from your quota when you activate Historical data. You can change this option by clicking on the Calendar menu. Once you are set, you can click on the Deduce quota button:
Once your alert is created, Mention will reduce the estimated quota from your account and will begin fetching historical and new mentions at the same time.
7. Sources & Blocked Websites
Once your search query is set, you can head over to the Sources & Blocked Sites tab:
The Sources section will allow you to choose the platforms and type of websites that you want to monitor. These are the sources your alert will monitor when the alert is created.
The Blocked Website box is where you can paste the URLs of websites you want to exclude from your monitoring.
We recommend turning off the sources you don't want to monitor and excluding websites in order to preserve your Mention Quota.
8. Choose your Monitored Pages
In the next section, you can begin configuring the URLs for your Monitored Pages. This section is divided into two tabs:
Social Pages : monitor all new posts from social media pages
Review Websites : monitor all new posts from specific review websites
All you need to do is add the URL of the social pages or review websites that you want to monitor:
9. Save your Alert
After all of that you can save your new Alert! Your new alert will begin fetching for content on the web immediately upon creation and you will be brought directly to the Mention Feed.
Thank you! If you have any questions, please contact your dedicated account manager or reach out to firstname.lastname@example.org.