Mention Alerts are your monitoring tools that will fetch relevant data from the web and social media. You will need to create an alert in order to review data from the web. On top of this, Alerts will grant you access to features that are included in your subscription such as the Feed or Analytics.
In this article, you will learn how to create a Basic Alert. Basic Alerts allow you to monitor general topics on the web and social media using keyword searches and entity pages.
This is a great alert to use if you are new to media monitoring or if you want to monitor a generic topic without using too many search keywords.
Here are the topics that will be covered in this article:
Basic Alert Configuration
Before you begin creating a Basic Alert, it is important to understand what you can monitor with this alert. Here is a breakdown of the features available within the Basic Alert:
Monitor up to 15 search words or phrases:
5 Required Keywords
5 Optional Keywords
5 Excluded Keywords
Monitor the following sources for the alert:
Facebook (Only available on Pro, Pro Plus, and Company Plans)
YouTube (Only available on Pro, Pro Plus, and Company Plans)
Pinterest (Only available on Pro, Pro Plus, and Company Plans)
TikTok (Only available on Pro, Pro Plus, and Company Plans)
Radio & TV* (Only available on Pro, Pro Plus, and Company Plans)
Fetch all of the new posts from specific social pages and review sites:
Facebook Business Page URLs
Instagram Business Account URLs
Twitter Account URLs
LinkedIn Business Page Urls (Only available on Company Plans)
Mention has a dedicated list of 50+ accepted URLs available in your Alert.
Monitor a specific website URL that interests you.
Additional Configurations & Filters:
Additional Configurations & Filters:
Block any URLs that you do not want to monitor.
Filter data from your alerts with language and country filters.
Navigate the Alert Creation Page (Tutorial Video)
Now that you understand the configuration of the Basic Alert, you can begin creating your own alerts at any time. Feel free to check out this tutorial video to show you how to create your new Basic Alert with ease:
Overview of Alert Creation - Guide & Best Practices
In this section, we will go over the steps you will take to create your first alert and provide you with additional resources for multiple features included in your account:
1. Open the Alert Creation page
To get started, head over to the top of your Feed and click on the Add a New Alert button. From the list of alerts, click on the Basic Alert option to open the Creation Page:
2. Name your Alert
In the first tab, you can give your alert a title. The title of your alert will help you distinguish it in the Feed and in your Analytics:
When you write a title, you have the option of:
Choosing an auto-generated name from the drop-down menu
Choosing the 'use << >>" option at the bottom to pick the specific title you wrote.
3. Keyword Configurations
The next section will be the Keywords tab where you can define your search query:
You have the option of adjusting the required, optional, and excluded keywords that you want to monitor on the web and social media.
4. Alert Creation Assistant & Mention Preview
Within your Basic Alert, you have resources to assist you with keyword search creation:
Alert Creation Assistant: the assistant will suggest new keywords and hashtags based on the current words or phrases in your alert. You can use this assistant to find new search terms that will enhance your alert.
Mention Preview: the preview will display the estimated number of mentions you might receive over the course of 30 days. It will indicate your potential quota consumption for the alert that you are building.
The Assistant and Mention Preview will appear on the right-hand side of your alert:
5. Sources & Blocked Websites
Next, you have the Sources section and Blocked Websites box:
The Sources section will allow you to choose the platforms and type of websites that you want to monitor. These are the sources your alert will monitor when the alert is created.
The Blocked Website box is where you can paste the URLs of websites you want to exclude from your monitoring.
We recommend turning off the sources you don't want to monitor and excluding websites in order to preserve your Mention Quota.
6. Apply Country or Language Filters
You can add Country or Language filters to your alert to specifically target the areas that interest you. This is another great way to conserve your Quota for mentions:
7. Choose your Monitored Pages
The next section the Monitored Pages where you can add social media and review website URLs to your alert:
This section is divided into two tabs:
Social Pages : monitor all new posts from social media pages
Review Websites : monitor all new posts from specific review websites
Thank you! If you have any questions, please contact email@example.com.