Mention Alerts are your monitoring tools that will fetch relevant data from the web and social media. You will need to create an alert in order to review data from the web. On top of this, Alerts will grant you access to features that are included in your subscription such as the Feed or Analytics.

In this article, you will learn how to create a Basic Alert. Basic Alerts allow you to monitor general topics on the web and social media using keyword searches and monitored pages.

This is a great alert to use if you are new to media monitoring or if you want to monitor a generic topic without using too many search keywords.

Here are the topics that will be covered in this article:

Before you begin creating a Basic Alert, it is important to understand what you can monitor with this alert. Here is a breakdown of the features available within the Basic Alert:

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Now that you understand the configuration of the Basic Alert, you can begin creating your own alerts at any time. Feel free to check out this tutorial video to show you how to create your new Basic Alert with ease:

In this section, we will go over the steps you will take to create your first alert and provide you with additional resources for multiple features included in your account:

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To get started, head over to the top of your Feed and click on the Add a New Alert button.

Next, from the list of alerts, click on the Basic Alert option to open the Creation Page:

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The next section will be the Keywords tab where you can define your search query:

You have the option of adjusting the primary, secondary, and excluded keywords that you want to monitor on the web and social media.

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Within your Basic Alert, you have resources to assist you with keyword search creation:

The Assistant and Mention Preview will appear on the right-hand side of your alert:

Next, you have the Sources section and Blocked Websites box:

The Sources section will allow you to choose the platforms and type of websites that you want to monitor. These are the sources your alert will monitor when the alert is created.

The Blocked Website box is where you can paste the URLs of websites you want to exclude from your monitoring.

We recommend turning off the sources you don't want to monitor and excluding websites in order to preserve your Mention Quota.

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You can add Country or Language filters to your alert to specifically target the areas that interest you. This is another great way to conserve your Quota for mentions:

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The next section the Monitored Pages where you can add social media and review website URLs to your alert:

This section is divided into two tabs:

In the final, you can give your alert a title. The title of your alert will help you distinguish it in the Feed and in your Analytics.

If you don't type a name, a name will be generated automatically based on the first keyword that appears in the query.

Thank you! If you have any questions, please contact [email protected].