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Reply to Social Media Mentions in the Feed
Reply to Social Media Mentions in the Feed

Respond and react to your social mentions that you receive in your account

Rodrigo Araujo avatar
Written by Rodrigo Araujo
Updated over a week ago

If you notice a mention in your Feed from Facebook, you can directly interact with it through the platform! First, you must make sure that your Social Accounts are connected to Mention.

Once your Social Account is connected, you will see in your Feed some options to interact with social media mentions through commenting, favoriting, and re-sharing posts. These are the possibilities we support per Social Media platform:

  • Facebook: Like, Comment, or Share

When you open a social media mention in the Feed, you will be able to interact with it. At the bottom of the Mention preview, you will see the profile image and profile name of the account you are replying with! Clicking on the profile will allow you to switch profiles if you have access to multiple.

Mention Tip - Direct Messages in Respond

To enhance your engagement capabilities, you can also use the Respond tool for direct messages on Facebook, Instagram, and Twitter. This feature in Mention allows you to navigate internal conversations in a fluid and organized manner between your Team and clients!

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