How to manage my Team members

Take the most of Mention as a collaborative platform

Rodrigo Araujo avatar
Written by Rodrigo Araujo
Updated over a week ago

Mention is a collaborative platform. You can share access to Alerts, Reports, and Social Media Accounts which will allow you and your teammates to collaborate on Social Media monitoring and management.

Add a new Team member

If you are an Administrator in your Mention Account, you can invite new team members to join you directly from your Account’s settings, under the Team tab:

To add a new team member, here are the steps to follow : 

1. Once you are in the Team tab, click on Add Member.

2. Insert name, email address, and choose an Account Type for the new member (User, Guest or Administrator).

You can invite unlimited Team members to your Account. It’s beneficial to have separate logins even if you are sharing alerts, in order to allow each user to customize their own experience (for example: email notifications).

3. Give your new user visibility on the Alert you want to share:

4. Give your new user the right to use Social Media Accounts (for Administrator and User Only).

Manage your Team members

As an Administrator, you can change the role of your Team members by clicking directly next to their name under the role column.

In the Actions column, you can also:

Let's start collaborating, then!

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