Settings

General settings, billing, quota, contract, notifications & integrations!

33 articles in this collection
Written by Rodrigo Araujo and Rodrigue Elomo

Account

Manage your Account

Discover how to set your Account properly

Written by Rodrigo Araujo
Updated over a week ago

Go beyond your Account security

Enable Two-Factor Authentication in your Mention Account

Written by Rodrigo Araujo
Updated over a week ago

Have a view of your Exports

Take a deeper look on your scheduled Reports and latest Exports

Written by Rodrigo Araujo
Updated over a week ago

Reset your Password

Did you forget your Password? Follow these steps!

Written by Rodrigo Araujo
Updated over a week ago

How can I sign out?

Log out of your Mention Account

Written by Rodrigo Araujo
Updated over a week ago

How Do I Cancel My Subscription?

Follow these steps to cancel your Subscription

Written by Rodrigo Araujo
Updated over a week ago

Mention Account Suspension

Get assistance if your account has been suspended or will be suspended

Written by Rodrigo Araujo
Updated over a week ago

Can I Delete my Mention Account?

Follow these steps to delete your Account and Data

Written by Rodrigo Araujo
Updated over a week ago

Notifications

Be aware of everything!

Learn how to manage your Mention's notifications

Written by Rodrigue Elomo
Updated over a week ago

Configure Publish related notifications

Notifications help you to manage your posts efficiently!

Written by Rodrigo Araujo
Updated over a week ago

Unsubscribe from Mention emails

How to remove my contact from the emailing list

Written by Rodrigue Elomo
Updated over a week ago

Why am I not receiving email notifications?

Written by Rodrigo Araujo
Updated over a week ago

I don’t receive mobile notifications

Enable Push Notifications on the Mobile apps

Written by Rodrigo Araujo
Updated over a week ago

Team

How to manage my Team members

Take the most of Mention as a collaborative platform

Written by Rodrigo Araujo
Updated over a week ago

Mention Users' Permissions

Assign the right access status to your Team members!

Written by Rodrigo Araujo
Updated over a week ago

Quota

Understand your Quota page

Manage everything consumed in your subscription as an Administrator

Written by Rodrigo Araujo
Updated over a week ago

What is Quota and how does it work?

Understanding your monthly mentions

Written by Rodrigo Araujo
Updated over a week ago

What happens if I exceed my quota?

Written by Rodrigo Araujo
Updated over a week ago

Subscription - Billing & Contract

Your Subscription Details

Get all the information about your billing and contract

Written by Rodrigo Araujo
Updated over a week ago

Where can I change my billing address?

Written by Rodrigo Araujo
Updated over a week ago

Mention Payment Methods

Learn about your payment options!

Written by Rodrigo Araujo
Updated over a week ago

Where can I find my invoices?

Written by Rodrigo Araujo
Updated over a week ago

Where can I review my contract commitment?

Written by Rodrigo Araujo
Updated over a week ago

Payment authentication

Written by Rodrigo Araujo
Updated over a week ago

How do you verify the VAT number of each company?

Written by Rodrigo Araujo
Updated over a week ago

Connect a Social Account to Mention

The first step to be active and relevant in Social Media

Written by Rodrigo Araujo
Updated this week

Social Accounts' Permissions

What you need to authorize to link your Social Account to Mention

Written by Rodrigo Araujo
Updated over a week ago

Set up an Instagram Business Account

The best method of integrating Instagram to the Mention platform

Written by Rodrigo Araujo
Updated over a week ago

Manage the access to your Social Accounts

Ensure that your teammates are ready for action!

Written by Rodrigo Araujo
Updated over a week ago

Integrations

Mention's Integrations

Take your Mention experience to the next level!

Written by Rodrigo Araujo
Updated over a week ago

How to get your mentions in Slack

Receive your mentions directly in your Slack channels

Written by Rodrigo Araujo
Updated over a week ago

Remove your Slack integration

Follow these steps if you don't want to receive notifications anymore

Written by Rodrigo Araujo
Updated over a week ago

API Access

Integrate Mention's data in your website or applications

Written by Rodrigo Araujo
Updated over a week ago