Settings

General settings, billing, quota, contract, notifications & integrations!

33 articles in this collection
Written by Rodrigo Araujo and Rodrigue Elomo

Account

Manage your Account

Discover how to set your Account properly

Written by Rodrigo Araujo
Updated over a week ago

Go beyond your Account security

Enable Two-Factor Authentication in your Mention Account

Written by Rodrigo Araujo
Updated over a week ago

Have a view of your Exports

Take a deeper look on your scheduled Reports and latest Exports

Written by Rodrigo Araujo
Updated over a week ago

Reset your Password

Did you forget your Password? Follow these steps!

Written by Rodrigo Araujo
Updated over a week ago

How can I sign out?

Log out of your Mention Account

Written by Rodrigo Araujo
Updated over a week ago

How Do I Cancel My Subscription?

Follow these steps to cancel your Subscription

Written by Rodrigo Araujo
Updated over a week ago

Mention Account Suspension

Get assistance if your account has been suspended or will be suspended

Written by Rodrigo Araujo
Updated over a week ago

Can I Delete my Mention Account?

Follow these steps to delete your Account and Data

Written by Rodrigo Araujo
Updated over a week ago

Notifications

Be aware of everything!

Learn how to manage your Mention's notifications

Written by Rodrigue Elomo
Updated over a week ago

Configure Publish related notifications

Notifications help you to manage your posts efficiently!

Written by Rodrigo Araujo
Updated over a week ago

Unsubscribe from Mention emails

How to remove my contact from the emailing list

Written by Rodrigue Elomo
Updated over a week ago

Why am I not receiving email notifications?

Written by Rodrigo Araujo
Updated over a week ago

I don’t receive mobile notifications

Enable Push Notifications on the Mobile apps

Written by Rodrigo Araujo
Updated over a week ago

Team

How to manage my Team members

Take the most of Mention as a collaborative platform

Written by Rodrigo Araujo
Updated over a week ago

Mention Users' Permissions

Assign the right access status to your Team members!

Written by Rodrigo Araujo
Updated over a week ago

Quota

Understand your Quota page

Manage everything consumed in your subscription as an Administrator

Written by Rodrigo Araujo
Updated over a week ago

What is Quota and how does it work?

Understanding your monthly mentions

Written by Rodrigo Araujo
Updated over a week ago

What happens if I exceed my quota?

Written by Rodrigo Araujo
Updated over a week ago

Subscription - Billing & Contract

Your Subscription Details

Get all the information about your billing and contract

Written by Rodrigo Araujo
Updated over a week ago

Where can I change my billing address?

Written by Rodrigo Araujo
Updated over a week ago

Mention Payment Methods

Learn about your payment options!

Written by Rodrigo Araujo
Updated over a week ago

Where can I find my invoices?

Written by Rodrigo Araujo
Updated over a week ago

Where can I review my contract commitment?

Written by Rodrigo Araujo
Updated over a week ago

Payment authentication

Written by Rodrigo Araujo
Updated over a week ago

How do you verify the VAT number of each company?

Written by Rodrigo Araujo
Updated over a week ago

Connect a Social Account to Mention

The first step to be active and relevant in Social Media

Written by Rodrigo Araujo
Updated over a week ago

Social Accounts' Permissions

What you need to authorize to link your Social Account to Mention

Written by Rodrigo Araujo
Updated over a week ago

Set up an Instagram Business Account

The best method of integrating Instagram to the Mention platform

Written by Rodrigo Araujo
Updated over a week ago

Manage the access to your Social Accounts

Ensure that your teammates are ready for action!

Written by Rodrigo Araujo
Updated over a week ago

Integrations

Mention's Integrations

Take your Mention experience to the next level!

Written by Rodrigo Araujo
Updated over a week ago

How to get your mentions in Slack

Receive your mentions directly in your Slack channels

Written by Rodrigo Araujo
Updated over a week ago

Remove your Slack integration

Follow these steps if you don't want to receive notifications anymore

Written by Rodrigo Araujo
Updated over a week ago

API Access

Integrate Mention's data in your website or applications

Written by Rodrigo Araujo
Updated over a week ago