Mention has the ability to monitor the Instagram platform in a few unique ways:
Keyword Monitoring: monitor the captions of Instagram posts
Monitored Pages: fetch all new posts from Instagram Business profiles
In this article, we will go over each method of monitoring available in your account.
Instagram Source - Keyword Monitoring
Within an Alert, you will see Instagram listed as a Source. This means that Mention will fetch posts from public profiles or business pages when the caption of the post matches any hashtags that are written in your search.
Mention will fetch photos or reels into your account and display a preview of the post in your Feed. If you click on the post, you will be able to open the original post on Instagram:
⚙️ With regards to Keyword Monitoring, Mention can only monitor hashtags on Instagram captions. Please make sure to include hashtags in your search query in order to properly monitor Instagram.
❗️Mention does not monitor the following posts on Instagram:
Comments
IGTV videos
Instagram Stories
📖 For more information on Alerts, check out this article: Introduction to Alerts
Instagram Monitored Pages
Monitored Pages will fetch all content from specific URLs that are added into your alert. You can monitor any Instagram Public Business page by pasting the page URL into your Social Pages tab in the Alert:
⚙️ Before adding an Instagram URL to the Alert, please connect an Instagram Business Page to Mention. For more information, check out this article: Connect an Instagram Business Account to Mention
❗️Mention does not fetch comments from Instagram posts. We will only display new posts from the Instagram pages on your Feed.
📖 For more information on Monitored Pages, please check out this article: Monitored Pages in Alerts
Thank you! If you have any questions, please do not hesitate to reach out to support@mention.com !