You have the ability to edit, pause, or delete your Alerts after you have created them. In this article, we will teach you how to conduct each process for all types of Mention Alerts. Here is the agenda:

❗If you just created your Alert, we recommend waiting a few minutes before making edits so you can let your Alert fetch some data.

Edit an Alert

If you would like to edit an Alert, please follow these steps:

Go to the Mention Feed and look for the Alert that you want to modify.
When you find the Alert, hover your cursor over the name of the alert.
A gear icon ⚙️ will appear. Please click on this icon and this will open the Edit Page!

The Alert Edit page will allow you to modify your search query , configure your Tag folders, share your alerts, and access integrations that are available in your account.

We will go over the layout of the Edit Page for the different alerts below:

Basic Alert

The Basic Alert Edit Page will be divided into the following tabs:

Alert Settings:
- Change the name of the alert
- Add a description to the alert and change the alert color
  - This information will be reflected on your Mention Reports and Graphs
- Choose up to 10 monitored languages or 10 monitored countries
- Share the alert to other team members
- Pause the Alert
- Delete the Alert
Keywords Search:
- Add, edit, or delete the keywords you are monitoring
- Change the Sources you are monitoring
- Add, edit, or delete the Website URL that you are monitoring
Monitored Social Profiles:
- Add, edit, or delete the URLs of the Monitored Pages you are monitoring
Review Sites:
- Add, edit, or delete the URLs of the Review Pages you are monitoring
- Edit the Title of your Monitored Review Pages
Excluded Websites:
- Add, edit, or remove the URLs of the websites you have blacklisted
Tag Settings:
- Create, edit, or delete tag folders for your alerts
Integrations:
- Slack Integration (Pro+ , Company) - receive your new mentions directly into a Slack channel.
- Generate RSS Feed (Pro, Pro+, Company) - generate an RSS feed link to share

Standard & Advanced Alert

The Standard and Advanced Alert will be divided into the following tabs:

Alert Settings:
- Change the name of the alert
- Add a description to the alert and change the alert color
  - This information will be reflected on your Mention Reports and Graphs
- Share the alert to other team members
- Pause the Alert
- Delete the Alert
Boolean Keywords Search:
- Alert Creation
  - Add, edit, or delete the keywords you are monitoring
  - Change the Sources you are monitoring
  - Change the languages and countries you are monitoring
  - Add, edit, or delete the URLs of the websites you have blacklisted
- Monitored Pages & Review Pages
  - Add, edit, or delete the URLs of the Monitored Pages and Review Pages you are monitoring
Tag Settings:
- Create, edit, or delete tag folders for your alerts
Integrations:
- Slack Integration (Pro+ , Company) - receive your new mentions directly into a Slack channel.
- Generate RSS Feed (Pro, Pro+, Company) - generate an RSS feed link to share

Pause an Alert

You have the ability to pause your alert at any time ! When you pause an Alert, Mention will stop fetching data into your account. You have the option of un-pausing your alert at any time when you are ready to fetch data again!

To Pause an Alert, please follow these steps:

Open the Alert Edit Page and click on the Alert Settings tab.
Scroll down until you find the Pause Alert section.
From there, click on Pause Alert.

You're all set from there! Your alert will display a pause icon next to the alert name to signify that the alert is not fetching any data:

👉 To learn more about pausing alerts, head here: Pause your Mention Alerts

Delete an Alert

You can delete an Alert at any time through the Alert Edit Page. To conduct this process, please follow these steps:

Open the Alert Edit Page and click on the Alert Settings tab.
Scroll to the bottom of the page until you find the Delete Alert section.
Please choose the delete for everyone option and delete the alert!

You're all set from there! The Alert will be removed from your account.

❗Mention will not refund any quota from your alerts if they are deleted.

👉 To learn more about deleting alerts, please head here: Delete Mention Alerts

🛠️ If you deleted an alert but would like to retrieve it back into your account, please contact support@mention.com for assistance!

Thank you! If you have any questions, please do not hesitate to reach out to us!