Advanced Alerts enhance the quality of your results and allow you to monitor the topics that matter to you. It provides you larger possibilities compared to the keywords configuration in Basic Alerts:
- Much more keywords: you’re no longer restricted to just 5 mandatory, optional, and excluding keywords. Advanced Alerts give you the option to use up to 2,000 characters.
- More flexibility in the way you associate keywords thanks to multiple Boolean Operators.
- More Monitored Pages.
- Historical Data when the option is available.
Let's discover together how to set properly the Advanced Alerts:
1. Add a new Alert
To get started, you will need to select in the left column at the bottom the option Add a new Alert. You can also create the first Alert directly when you access the platform for the first time.
2. Select the Advanced Alert option
3. Discover the Advanced Alerts settings display
Now you will find on the left side the space where you can list your keywords (Boolean Query), with two other tabs for Monitored Pages and Blocked Websites.
On the right side of the page you can give your Alert a name or choose the Source types you want to monitor.
4. Define your keywords
On the first tab you can start listing the keywords you want to monitor using our available Boolean Operators to define whether the keywords should be monitored separately, in pairs or any other way. In the below example the keywords are separately monitored using the 'OR' operator.
❗️Please note that, if Historical Data for Twitter is activated, your Boolean Query has a limit of 2048 characters.
👉 Dive into the details of Boolean Operators here.
👉 Learn how to build the perfect Boolean Query here.
5. Choose the pages that you want to monitor
Monitored Pages on the second tab are not related to your search terms on the first tab, this is important to keep in mind. That tab serves to pick up posts and comments from Social Media profiles or reviews from a number of review websites that we can search. You can find the list of review pages here.
6. List your Blocked Websites
On the Blocked Website tab you can list any url that you would not like to see mentions from even if they include your keywords. For example you can list any job posting websites there if you don't wish to see results from them. The limited on how many websites your can block is 1000 pages.
7. Name your Alert
Pick a name for your alert. You can edit the name any time in the future! The name of the alert will be important for the Reports you create.
8. Select the Sources that you want to monitor
You can select among the Sources from the drop down which ones you want to monitor. You can also edit the sources at any time! However, please note that Source changes will only apply to new mentions that the tool fetchers.
9. Activate the Historical Data
Historical Data enables you to go back up to two years to collect web mentions related to the topic you are interested in. You can get historical mentions from Web, News, Blogs, Forums, Facebook, and Twitter.
This is an add-on feature. If you have it included in your subscription you can switch on the Activate history option and select a period of time.
❗️If your plan has access to Historical Data, you can apply it during alert creation only.
10. Preview option
The preview option next to the save button can be used before saving an Alert to have an estimation on how many mentions your Alert would have collected in the previous 30 days based on current search terms. It can be used as to avoid exceeding your monthly quota before saving the query.
❗️Please note that the Twitter mentions preview is not available for Advanced Alerts when we are using the NEAR operator. If you want to get a more accurate preview for the rest of the Sources while using this operator, you need to disable the Twitter source first.
11. Save your Alert
After all of that you can save your new Alert! Your new alert will begin fetching for content on the web immediately upon creation.